![]() (October 15, 1969) Detailed, sectional scans of the above panel are available via the links below: Left side panel - Left section - Middle left section - Middle right section - Right section - Right side panel. This is a practical example of how multiple user journeys can be translated into a service blueprint in order to obtain a birds-eye view of the entirety of a service, and visualize opportunities for an improved journey and service. from Apollo Operations Handbook Block II Spacecraft. The blueprint allowed stakeholders to not only learn from their findings, but also communicate to other agencies the need for better supports and information dissemination for people living with ALS. service blueprint is created, it is easy to determine the sequence and interaction of these processes (ISO 9001:2008). With user interviews, Pivot was able to act as the patient-voice throughout stakeholder meetings and merge all key user journeys into a large servive blueprint to outline a big-picture overview of needs. ![]() In this case study, Pivot Design uses the service blueprint to uncover who is affected when a patient is diagnosed with the nerve diseas ALS, how and when, and how many people are involved in patient care from a larger, service level perspective. ![]() The service blueprint is an important tool to faciltate idea synthesis and communication of ideas bewtween stakeholders and to outside agencies.
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